FAQ

Mahbubi is a marriage platform dedicated to helping Muslims and Arabs worldwide find serious and long-lasting love 🌍 Our goal is to provide a premium experience that connects people with compatible partners who share similar values and aspirations 💖

With Mahbubi, you'll enjoy an easy and successful experience as you chat and like. We leverage the latest technology and personalized features to make your search for love as seamless and enjoyable as possible 🙌 💕

At Mahbubi, we prioritize ethical standards and values that align with Islamic principles of finding halal love. We are committed to upholding these values to ensure a respectful and trustworthy environment for our users 💑

If you're ready for a meaningful journey towards finding lasting love, Mahbubi is the platform for you 💕

We welcome Muslims and Arabs who are looking for a new and exciting way to meet new people and explore cool features that will enhance their search for a lifetime partner 👰🏻❤️🤵🏻

Our platform boasts innovative and engaging features that make the experience of finding a spouse both thrilling and efficient. From browsing profiles to chatting with potential matches, we offer a premium experience that sets us apart from other dating platforms. At Mahbubi, we prioritize your safety and take every measure to ensure a secure and trustworthy online environment. Our support team carefully reviews all new profiles to maintain our high safety standards and help you connect with genuine and sincere people 💕

Join us today and discover why Mahbubi is the perfect platform to start your journey towards finding everlasting love. We're confident that you'll love it just as much as we do 😍

At Mahbubi, we specialize in providing you with innovative and exciting ways to connect with potential matches 💖 With our easy-to-use features and user-friendly interface, finding your next great love is now easier than ever 🔍💕

Experience the thrill of dating and connect with your matches in a more personalized way with our exciting features:

• Favorites: Get an overview of the singles who have viewed and liked you, and those you have viewed and liked 😍
• Discover: Sort profiles based on newest members, those who are nearby, and more 🎯
• Chats: Stay organized with an overview of your chats and sent messages 💬

Mahbubi is created with simplicity in mind, making your search for true love more enjoyable and smoother ❤️

Mahbubi is a premium marriage service that is exclusively designed for individuals seeking serious relationships 🏆 By joining Mahbubi, you become part of a new and global community of like-minded people who are searching for lifelong partners ❤️

As with any exclusive club, we offer certain features that are accessible for a limited fee. Many of our members have already benefited from these features, which have made their search for love more enjoyable and fruitful 😍 By contributing to Mahbubi, you help us maintain our position as the crème de la crème of marriage platforms, constantly innovating to bring you exciting new ways to find everlasting love.

We take pride in providing a premium experience that sets us apart from other marriage services. At Mahbubi, we understand that finding the right partner is a significant decision in your life, and we strive to make your journey as smooth and enjoyable as possible 💖

Mahbubi is a platform exclusively designed for adults who are at least 18 years old 😉 If you're under the age of 18 👶🏻 we kindly ask you to wait until you reach the appropriate age to create an account.

We take our responsibility to provide a safe and secure platform seriously and ensure that all our users meet the minimum age requirement. We appreciate your understanding and look forward to welcoming you to Mahbubi once you turn 18 ❤️

Until then, stay patient, and Mahbubi will be here waiting for you when you're ready to join us on your journey towards finding everlasting love 😍

You can use all devices anywhere to access Mahbubi 💻📱🖥️ Just download Mahbubi via App Store or Google Play or visit Mahbubi on any internet browser. Enjoy! 😉

Welcome to Mahbubi! Let’s get you started on your journey to finding everlasting love 😉

There are four easy ways to sign up for Mahbubi: through your email, Apple ID, Facebook account, or Google account 👍🏼

If you prefer to sign up using your email, follow these steps:

1. Visit Mahbubi or download the Mahbubi app for iOS or Android.
2. Click "Signup" when joining us.
3. Mahbubi will guide you through the registration process.
4. Allow Mahbubi access to all required permissions.
5. Congratulations! You're now ready to start your search for love on Mahbubi 👏🏻

To sign up with your Apple ID, follow these steps:

1. Visit Mahbubi or download the Mahbubi app for iOS or Android.
2. Click "Sign up with Apple" when joining us.
3. Enter your Apple ID when prompted.
4. Follow the instructions on the page.
5. Great job! You now have an account on Mahbubi and can start searching for your perfect match 👏🏻

If you prefer to sign up with Facebook, follow these steps:

1. Visit Mahbubi or download the Mahbubi app for iOS or Android.
2. Click "Sign up with Facebook" when joining us.
3. Sign up with your Facebook account - rest assured that Mahbubi will never post anything on your Facebook profile.
4. Allow Mahbubi access to all required permissions.
5. You’re all set! Your Mahbubi account is now ready to use 👏🏻

To sign up with your Google account, follow these steps:

1. Visit Mahbubi or download the Mahbubi app for iOS or Android.
2. Click "Sign up with Google" when joining us.
3. Sign up with your Google account.
4. Allow Mahbubi access to all required permissions.
5. Congrats! Your Mahbubi account is ready to use 👏🏻

We hope you will have a wonderful experience on Mahbubi and find your soulmate soon 😍

Yes 😉 you can sign up for Mahbubi without using your Facebook account. We offer four ways to create an account: via email, Apple ID, Facebook, or Google account 👍🏼

If you prefer not to use Facebook, simply choose one of the other options when signing up 👌🏼 You can follow the instructions on our sign-up page or in the app to create an account using your preferred method. We want to make it easy for you to join our community and start searching for your soulmate 😍

That's a good start! Here are some additional tips to create a strong password 💪🏼🛡

1. Use a combination of uppercase and lowercase letters, numbers, and symbols.
2. Avoid using easily guessable personal information such as your name, birthdate, or address.
3. Do not use commonly used passwords such as "password" or "123456."
4. Consider using a passphrase instead of a single word.
5. Use a password manager to generate and store strong, unique passwords for each of your online accounts.

Remember, a strong password is an important step in protecting your personal information and keeping your account secure 👌🏼

Your account may be under review because we prioritize the safety and quality of our community on Mahbubi 🤩 We conduct a thorough review of all new profiles every day to ensure a positive experience for all members 👷♀️

Once your profile is approved, you can start exploring and chatting with other members. This process usually takes a few hours, but during busy periods, it may take a bit longer ⏳

We appreciate your patience and thank you for being a valued member of our community 🙏

If your Mahbubi sign up failed, it might be due to incorrect information entered during the signup process.

Here are some tips that might help 🙃

• Follow the instructions provided for each step of the signup process.
• Make sure all the required fields are filled correctly.
• Check your internet connection.

If the issue persists, please send us a screenshot and a detailed description of the problem, and we will assist you as soon as possible 🔧

1 person = 1 account on Mahbubi ⚖️ It’s not allowed to have more than one account. This is to make sure that the people you meet are real and your experience on Mahbubi is safe 🙌🏼

Forgetting your password can be frustrating 🤦🏼 but don't worry - we've made it easy to reset it 😉

Follow these simple steps:

1. Go to the login page on Mahbubi.
2. Click on "Forgot Password?"
3. Enter the email address associated with your Mahbubi account.
4. Click on "Reset Password."
5. Check your email inbox (and spam folder) for a password reset link.
6. Click on the link in the email.
7. Follow the instructions to reset your password 👏🏼🏁

Once you've reset your password, you'll be able to log back into your Mahbubi account. If you have any problems with this process, please don't hesitate to contact us for assistance 🔧

If you've forgotten your password for your Apple ID, Google, or Facebook account, unfortunately, we can't help you retrieve it.

However, we suggest the following steps:

1. Under Mahbubi's sign-in page, select the platform (Apple, Google, or Facebook) that your Mahbubi account is connected to.
2. Follow the instructions provided by the platform to recover your password.
3. Once you've updated your account information, try signing in to your Mahbubi account again.

If these steps don't work, we recommend contacting the platform's customer support for further assistance. Best of luck! 🍀

If you didn't receive the password reset email, don't worry, we've got you covered 👍🏻

Here are some steps you can take:

1. Check your spam or junk mail folder: Sometimes the reset email may get filtered to these folders, so make sure to check them.
2. Double-check your email address: Make sure you entered the correct email address when you requested the password reset.
3. Wait a few minutes: It may take a few minutes for the email to arrive, so be patient.

If you've tried all of the above and still haven't received the reset email, please contact us and we'll assist you in resolving the issue 🔧

If you haven't received the confirmation email from us, don't worry, we're here to help 😉 Firstly, please check your spam or junk folder in case the email ended up there by mistake 👍🏻

If you still can't find it, please contact us and we'll look into the issue for you. We'll make sure you can start using Mahbubi as soon as possible. Just give us a shout and we'll be happy to help 🙌🏻 🔧

Having trouble signing in to your Mahbubi account? Don't worry, we're here to help 😉

First, make sure that you're entering the correct email and password. It's easy to mistype or forget your password, so double-checking is always a good idea 🙃

If that doesn't work, try resetting your password by clicking on "Forgot Password?" on the login page. You'll receive an email with instructions on how to reset your password.

If you're still unable to access your account, please send us a screenshot of the error message you're receiving, along with a detailed description of the issue. We'll do our best to assist you in resolving the problem 🔧

Here’s the thing, you’ll only see this message if one of these three scenarios happens:

1. You might not have a Mahbubi account. If this is the case, join us via Mahbubi or by downloading the Mahbubi app on your device 📱
2. There might be a typo in your email. Check your email and make sure that it’s associated to your Mahbubi account 📧
3. A final possibility, can simply be minor forgetfulness. Maybe you’ve previously deleted your account, only to forget it later? If so, you can easily create a new account with the email you used before.

Still facing issues? contact us and include all information, then we’ll help 😎

We love helping singles create deeper connection 💖 But the security of our members is and always will be of our utmost concern 🔐

Your account will be banned immediately and without warning, if it violates Mahbubi's Terms of Use. If you aren’t sure what the Terms are, you can find them under Settings. Take your time, look it through, and if you still have questions, [contact us](https://app.mahbubi.net/contact 👍🏼

Don’t worry 😊 Deactivating your Apple ID-, Google- or Facebook account won’t keep you from accessing your Mahbubi account. Just follow the steps below:

1. Go to the sign in page on Mahbubi
2. Press "Forgot Password?"
3. Enter the email connected to your Mahbubi account
4. Tap "Reset password"
5. In a few minutes you’ll received a reset link in your email (remember to check your spam filter)
6. Finally, follow the steps in the email, to reset your password
7. Done! ✌🏼

You can log out of Mahbubi under your profile. Easy peasy 👍🏼

We understand that mistakes can happen, and you might have accidentally selected the wrong gender while create your Mahbubi account. Unfortunately, it's not possible to change the gender once the account is set up. This is because we want to ensure the safety and credibility of our community members.

If you need to correct your gender, you will need to set up a new account with the correct gender information. You can contact us and we'll assist you in deleting the account with the wrong gender. Thank you for understanding!

Changing your password is easy. Just follow these steps:

1. Go to your Settings ⚙️
2. Click on the Password tab
3. Enter your current password and the new password you want to use
4. Click on the "Save Changes" button

Remember to choose a strong password that is at least 6 characters long and includes a mix of letters and numbers. Check out our FAQ section for tips on creating a strong password. If you have any problems changing your password, feel free to [contact us](https://app.mahbubi.net/contact for assistance.

You can change the email associated with your Mahbubi account by following these steps:

1. Go to "Settings" in the Mahbubi app or website.
2. Select "Email".
3. Enter your new email address.
4. Verify your new email address by entering the verification code sent to your new email.
5. Once your new email address is verified, it will replace your old email address as the email associated with your Mahbubi account.

And that's it! Your email is now updated on Mahbubi.

If you received an email confirming your email, it's because you recently signed up for Mahbubi or updated your email address on your account. We send these confirmation emails to make sure that the email address associated with your account is correct and up-to-date.

If you didn't sign up for Mahbubi or change your email address recently, it's possible that someone else may have used your email address to create an account. If this is the case, please contact us immediately so we can investigate and take appropriate action to protect your account.

If you have any further questions or concerns, please don't hesitate to contact us. We're here to help 😊

You can easily adjust your notification settings on Mahbubi to receive alerts about new messages, matches, and other activities on the app or website.

Here are the steps:

📱 App

iPhone:

1. Go to your iOS Settings
2. Click on Notifications
3. Choose Mahbubi
4. Allow notifications

Android:

1. Go to your phone’s settings
2. Click on Apps
3. Choose Mahbubi
4. Choose Notifications under App settings
5. Activate Show notifications

💻 Web:

Chrome:

1. Click on the three-dot icon at the top right
2. Select Settings
3. Advanced
4. Privacy and security
5. Site settings
6. Turn on notifications under Notifications

Safari:

1. Click on Safari at the top of your screen
2. Select Preferences
3. Then select the Websites tab
4. Tap Notifications
5. Allow Mahbubi permission

Firefox:

1. Go to mahbubi.net
2. Tap the information icon next to the site's URL
3. Select Permissions
4. Click on Settings under Messages
5. Follow the instructions That's it! You're all set to receive notifications according to your preferences.

If you have an Apple ID, you can easily connect it to your Mahbubi account 👍🏻

Go to Mahbubi and follow these steps to connect the two accounts 👫🏻

1. Go to Profile
2. Tap Settings
3. Tap Connections
4. Tap Connect
5. Follow the instructions from Apple
6. And there you go 👏🏻

If you have a Google account, you can easily connect it to your Mahbubi account 👍🏻

Go to Mahbubi and follow these steps to connect the two accounts 👫🏻

1. Go to Profile
2. Tap Settings
3. Tap Connections
4. Tap Connect
5. Follow the instructions from Google
6. You’re now connected 💫

If your Facebook account is kinda similar to ours, then it might be full of photos where you look like a superstar 😎

Go to Mahbubi and follow these steps to connect the two accounts 🤝

1. Go to Profile
2. Tap Settings
3. Tap Connections
4. Tap Connect
5. Follow the instructions from Facebook
6. Enjoy 🤳

Connecting the wrong account can happen to anyone, but no worries, there is an easy solution to the problem. Whether it's the wrong Google Account or any other account, you can easily change it by following these steps:

1. Go to your Mahbubi profile and tap on Settings.
2. Select Connections.
3. Tap on Disconnect.
4. Reconnect by tapping on Connect.
5. Follow the instructions on the screen to link the correct account.

Remember to carefully follow the steps to ensure you connect the right account to your Mahbubi profile. If you have any further questions or need assistance, feel free to contact us. We're here to help!

Modifying the language settings is a straightforward process:

1. Navigate to your Profile and select the Settings option.
2. Locate the 'Language' setting.
3. From the list of available languages, select the one you prefer. The changes will take effect immediately.

If you wish to delete your Mahbubi account, follow these simple steps:

1. Go to your profile and click on "Settings".
2. Scroll down and select "Delete account".
3. Follow the instructions on the screen to confirm your decision.
4. Your account will be deleted permanently within 48 hours.

Please note that once you delete your account, you won't be able to recover any data associated with it, including your profile, messages, and matches. If you change your mind, you'll need to create a new account.

If you have any issues with deleting your account, please contact us

You can spice up your profile and edit your info under Edit Profile ✍️ The more you fill out your profile, the better matches we can find for you 👩‍❤️‍👨

If you want to change your name, you can do so under Edit profile ✍🏻

If you want to update your profile with new content, you can write a few words about yourself and what you’re looking for under Edit profile ✍️

Please note that you can get the most out of your profile with a positive and engaging profile text that can attract more potential matches 🤩

If you can’t change your profile text or name, it may be due to technical issues or glitches. Try logging out of your account and logging back in to see if it resolves the issue.

If the problem persists, please contact us and we’ll help you troubleshoot the issue 🔧

When we review your changes, it simply means that we check if the content comply with our Terms of Use 🗒️ ✅

We do this to maintain a high quality of Mahbubi 🏆

We strive to do so within a few hours. Thank you for your patience 🥰

We want to make sure that Mahbubi remains a safe and respectful platform for everyone, and as such we review all changes to profiles to ensure they comply with our Terms of Use 🗒️ ✅

If your changes were not approved, it may be because they violated our guidelines or community standards. Please review our guidelines and try again, or contact us if you have any questions or concerns. We're always happy to help you create a great profile

Photos are your most essential weapon in the battle of the best first impression, and fortunately you can upload plenty of them 🤩 This you can do quick and easy under Edit profile.

A super tip: The best photos are the ones that show you clearly. Our experience tells us that photos with smiles attract the most Likes 😎

To delete a photo from your Mahbubi profile, follow these steps:

1. Go to your profile by tapping on your profile picture.
2. Tap on "Edit profile" button.
3. Find the photo you want to delete and tap on it.
4. Tap on the "Delete" button in the bottom right corner of the photo.
5. Confirm that you want to delete the photo by tapping on "Delete" again.

And that's it! The photo will be deleted from your Mahbubi profile.

At Mahbubi, the safety and well-being of our members is of utmost importance to us ❤️ Therefore, we review all photos uploaded to our platform to ensure they comply with our guidelines and to maintain the high standard of our community 🏆 This helps us ensure that all the profiles and photos you see on Mahbubi are valid and appropriate. We strive to review photos as quickly as possible, and thank you for your patience

If your photos are still not visible on your profile, it may be because they were removed for not complying with our guidelines. You can read our guidelines here:

• No photos of a person under the age of 18 years
• No blurry photos that doesn’t show your face clearly
• No photos of someone other than you
• No nude photos
• No photos promoting any kind of hate or violence
• No personal contact information in/on the photo

If you’ve got any questions regarding rejection of photos, feel free to contact us 👍🏼

Mahbubi is created to give you a safe experience when you meet new people 🏆

That’s why we review all photos before they’re approved for viewing by others on Mahbubi 📸 It shouldn’t take more than a few hours 💫

If the upload of your photos failed, check the following 🔧:

• Make sure the photo size doesn’t exceed 2 Mb
• Check that the photo type is JPEG, BMP, GIF or a PNG
• Make sure, Mahbubi is enabled in access to your photos

If you need help, please contact us 👍🏼

To start a conversation with someone on Mahbubi, it's as simple as visiting their profile and clicking on the message icon (💬). This will open up the chat interface where you can type and send messages to the person you're interested in.

Take the first step and initiate a conversation with someone who catches your attention. Good luck and happy chatting! 💕

Under the "Chats" section, you'll find an overview of all your messages and sent messages. It's a convenient place to keep track of your conversations and stay connected with other members on Mahbubi. 💌

On your "Favorites" page, you can see a comprehensive view of your likes, views, as well as the profiles you have liked and viewed. This feature allows you to easily navigate through the members you have shown interest in, making it simpler to find potential matches. 😍

Enjoy exploring your messages and favorites, and may it lead you closer to finding your perfect match! 💕

When you open a conversation on Mahbubi, you can check the status of your message to see if it has been received and read by the other person:

• If you see an icon with a filled tick (☑️), it means the message has been received but not yet read.
• If you see an icon with the member's profile picture, it means they have read the message. 💁🏻
• And if you see an empty tick (✔️), it means the message hasn't been received by the other person yet.

While waiting for a response, you can make use of your time by discover new potential matches. Enjoy the process and keep an eye out for exciting connections! 😍💫

Once a message is sent on Mahbubi, it is delivered to the recipient instantly and cannot be canceled or deleted from their inbox. Therefore, it's important to carefully consider your message before sending it to ensure it accurately reflects your intentions and desired communication.

Remember to take your time to compose thoughtful and respectful messages to make a positive impression on the recipient. Effective communication can greatly contribute to building meaningful connections on the platform.

If a message is no longer visible in your list, it may be due to one of the following reasons:

1. The person you were chatting with has deleted their profile: When a user deletes their profile on Mahbubi, all associated conversations are permanently deleted as well. This means that messages exchanged with that person will no longer be visible in your list.

2. The person has been banned for violating Mahbubi's Terms of Use: If a user has been found to violate our community guidelines and their account has been banned, the conversations with that person will no longer be visible.

3. One of you has blocked each other: If you or the other person have chosen to block each other, the conversations will no longer be visible.

In all these cases, the conversations are permanently deleted and cannot be recovered. However, we encourage you not to be discouraged and to continue your search for meaningful connections. Mahbubi offers a vast pool of potential matches, and you can explore other profiles and start new conversations by swiping through other singles on the platform. Embrace the opportunity to create something beautiful once again and discover new connections. 💖

On Mahbubi, you can only communicate with members of the opposite gender. This is because Mahbubi is designed as a platform for individuals seeking romantic relationships and connections with people of the opposite gender. The focus is on facilitating meaningful interactions and potential matches between individuals who are looking for love and companionship.

By limiting communication to members of the opposite gender, Mahbubi aims to create an environment where users can connect with potential partners who align with their romantic preferences and relationship goals.

In your Settings on Mahbubi, you have the option to customize your notification preferences and choose which types of activities on your profile you want to be notified about. This allows you to stay informed and up to date when there's activity related to your dating life.

By activating specific notifications, you can receive alerts when someone likes your profile, views your profile, sends you a message, or when there are other relevant activities on your profile. This way, you have control over when and how you want to be notified about the interactions and engagement happening on your Mahbubi profile.

Customizing your notification settings ensures that you stay connected and informed about the latest updates and interactions on your profile, enabling you to actively participate in the Mahbubi community and respond to potential matches in a timely manner.

Importance of making a great impression. Your photos play a significant role in attracting the attention of other singles and increasing your chances of making a meaningful connection.

When it comes to photos, a genuine and warm smile can work wonders in capturing someone's heart. We encourage you to take the time to fill out your profile with compelling photos that showcase your personality and interests.

By providing a well-rounded profile, you increase the likelihood of attracting compatible matches who are genuinely interested in getting to know you better.

So, don't forget to put your best foot forward and make the most of the opportunities that Mahbubi offers to find love. Good luck in your journey to finding your perfect match!

Your safety and well-being are of utmost importance to us at Mahbubi. If you encounter any member who displays suspicious behavior or violates our community guidelines, we encourage you to report them to us. This helps us maintain a safe and enjoyable environment for all our users.

To block a member and prevent further contact, simply click on the icon in the top right corner of their profile. This action will ensure that they cannot reach out to you or view your profile on Mahbubi. You can access your block list under Settings, where you will find an overview of the members you have blocked. If you ever wish to unblock someone, you can do so from the same section.

By reporting any concerning behavior, you contribute to the overall well-being of our community. Our team will review the report and take appropriate action to address the issue.

We appreciate your cooperation in helping us maintain a positive and secure environment for all our users.

We understand the importance of supporting our members throughout their journey to find love. That's why we offer "Online Success," a resource where we provide practical advice and guidance to help you make the most of your interactions with other singles, both on and off Mahbubi.

Inside "Online Success," you'll find valuable tips, insights, and information to enhance your online dating experience. We aim to empower you with the knowledge and tools to navigate the world of online dating successfully.

We encourage you to explore "Online Success" and make the most of the resources available to increase your chances of finding that special someone. Happy reading and best of luck in your search for love!

Upgrade to Premium membership on Mahbubi and unlock a world of exclusive benefits and features to enhance your online dating experience. With Premium membership, you'll enjoy:

• Unlimited Chat: Engage in conversations without any restrictions. Chat freely and connect with other members as much as you want 💬
• Unlimited Likes: Show your interest to potential matches by sending unlimited likes. Express yourself without any limitations ❤️
• Unlock All Photos: Gain access to view and explore all the photos shared by other members. Get a complete picture of your potential matches 📷
• Increased Visibility: Stand out from the crowd with increased visibility. Your profile will be prioritized and showcased to more potential matches 👀
• Extended Search Filters: Refine your search criteria with additional filters and find matches that meet your specific preferences and criteria 🔍
• Premium Badge: Display a premium badge on your profile, showcasing your commitment and seriousness in your search for love 🎖

Take your online dating journey to the next level by becoming a Premium member today. Experience the full range of benefits and make the most out of your Mahbubi membership.

Mahbubi is a dedicated marriage platform that focuses on providing a high-quality and successful experience for individuals with serious intentions of finding true love. We strive to maintain a high standard of excellence on our platform and have created numerous success stories each day.

To ensure the best possible experience for our committed members, we do not offer a trial period. Instead, we invite you to become a Premium member, which grants you access to exclusive benefits and enhanced features that add extra enjoyment to your journey on Mahbubi.

While you consider joining our exclusive club, we encourage you to explore and familiarize yourself with Mahbubi's universe. Take your time to discover the platform and learn more about the opportunities it offers to connect with like-minded individuals who are also searching for a meaningful relationship.

When you're ready to fully embrace the Mahbubi experience, we'll be here to welcome you as a valued Premium member.

Your subscription is connected with the account, which was used to subscribe with 👫 That’s why it’s not possible to transfer your Premium membership to an another account.

Let us know, if you have any further questions👨🏼‍🔧👷🏽

To find out the expiration date of your Premium membership on Mahbubi, you can follow these steps:

1. Log in to your Mahbubi account.
2. Navigate to the "Settings" section of your account.
3. Look for the "Membership" or "Subscription" tab within the settings.
4. Click on the tab to access your membership details.
5. You should be able to see the expiration date of your Premium membership listed there.

If you're unable to locate the specific information about your membership expiration date in the Settings section, you can contact us for assistance. We will be able to provide you with the accurate expiration date and any other relevant information about your Premium membership.

Keeping track of your membership expiration date allows you to manage your subscription effectively and make the most of your Premium features on Mahbubi.

You have the freedom to cancel your Premium membership subscription at any time if you decide to part ways with us. To do so, simply go to the Settings section of your account and follow the steps to cancel your membership. We'll guide you through the final steps to complete the process.

Please note that deleting the app itself does not automatically cancel your subscription or delete your account. It's important to follow the cancellation process outlined in the Settings to ensure the cancellation is properly processed.

If you have any further questions or need assistance during the cancellation process, please don't hesitate to contact us. We're here to help!

As soon as your payment is successfully processed, you will have immediate access to the product or service you purchased. There is no delay in receiving your product once the payment has been completed.

If you encounter any issues with accessing the product after a successful payment, please contact us for assistance. We are here to ensure that you have a smooth and enjoyable experience with our platform.

We prioritize your safety and the security of your personal information on Mahbubi. When it comes to payment processing, we adhere to strict security standards to ensure a safe experience for our users.

All payment transactions are processed in compliance with the Payment Card Industry Data Security Standard (PCI DSS), which is a set of security requirements designed to protect cardholder data. This includes the encryption of sensitive payment information and the use of secure protocols for transmitting data.

By employing these security measures, we aim to provide you with peace of mind when making payments on Mahbubi. If you have any further questions or concerns about the security of your payment, please don't hesitate to contact us.

We understand the importance of providing convenient and flexible payment options for our members. To make the payment process as easy as possible, we offer several methods for you to choose from:

1. Bank Card: You can make a payment using your Visa, MasterCard, or other accepted bank cards. Simply enter your card information securely on our payment page.
2. Google Play or App Store: If you prefer to make the payment through your mobile device, you can use Google Play or the App Store. This option is available for both Android and iOS users.

For detailed information about the available packages and their prices, you can visit the Payment page on our website. If you have any specific questions or need assistance with the payment process, our customer support team is here to help.

We strive to provide a seamless and hassle-free payment experience, ensuring that you can easily access the benefits of Premium membership on Mahbubi.

We apologize for any inconvenience you may have experienced with your payment on Mahbubi.

To help resolve the issue, please ensure the following:

1. Double-check the information you entered during the payment process to ensure there are no typos or errors.
2. Make sure you have the latest version of the Mahbubi app installed on your device or use an updated web browser, preferably Google Chrome.
3. Verify that your credit/debit card is accepted internationally and has sufficient funds to cover the required amount.

If you are still encountering difficulties with your payment, please contact us and provide them with detailed information about the issue you are facing. Our team will be more than happy to assist you and help resolve the problem.

Thank you for your understanding, and we apologize for any inconvenience caused.

Sometimes, technology can have its glitches, but ensuring that you have the latest version of our app or browser can greatly improve its functionality. We recommend keeping your app or browser up to date to ensure a smooth experience.

If you encounter any issues or experience something that isn't working properly, please don't hesitate to contact us. Provide us with a brief description of the problem, and if possible, attach a screenshot to help us understand the issue better. Our team will investigate the matter promptly and work towards resolving it.

We appreciate your help in maintaining the high standards of Mahbubi and ensuring a seamless user experience. Thank you for your support!

Should you encounter a member who violates the rules of conduct at Mahbubi, we encourage you to report the case to us. We take such reports seriously and are committed to maintaining a safe and respectful environment for all users.

Here's how you can report a member:

1. Go to the profile of the member you want to report.
2. Click on the settings feature in the upper right corner of the profile.
3. Select the option to report the member.
4. Provide a detailed description of the reason for reporting, including any relevant information or evidence.

Once we receive your report, our team will review the information and take the necessary measures to address the situation. Your contribution to maintaining a high standard of behavior on Mahbubi is greatly appreciated, as it helps us create a positive and enjoyable experience for all members. Thank you for your cooperation!

If you believe that your account has been compromised or if you suspect any suspicious activity, we recommend taking immediate action to secure your account and protect your personal information. Here are some steps you can take:

1. Change your password: Update your Mahbubi account password to a strong and unique one that is not easily guessable. Avoid using common passwords or sharing the same password across multiple platforms.
2. Change the email connected to your Mahbubi account: If you suspect that your email account associated with Mahbubi has also been compromised, change the password for that email account as well. Consider enabling additional security measures, such as two-factor authentication, to further protect your email account.
3. Log out from all devices: To ensure that no unauthorized person has access to your account, log out from all devices that you have used to access Mahbubi. This will help prevent any ongoing unauthorized activity.
4. Check your email account: Review your email account for any suspicious activities, such as unrecognized login attempts or unusual emails. If you notice any unauthorized access or suspicious emails, take appropriate actions, such as reporting it to your email provider and changing your email account password.
5. Report the incident to us: If you continue to experience suspicious behavior or believe that your content has been shared without your consent, please report this to us. Provide us with detailed information about the issue, including any relevant screenshots, the name of the member involved, and any additional information that can assist us in investigating the matter.

Once we receive your report, our team will review the information and take the necessary measures to address the situation and ensure the security of your account. Your privacy and safety are our top priorities, and we are committed to maintaining a safe and secure environment on Mahbubi.

If you have any further concerns or questions, please don't hesitate to contact us. We're here to assist you.

If you come across a Mahbubi account that is using your photo or personal information without your consent, it's important to report the case to us. Here's how you can do it:

1. Go to the profile of the account that is using your photo or personal information.
2. Click on the settings button or options menu, typically represented by three dots or lines.
3. Look for the option to report the profile or user.
4. Provide a detailed description of the situation and the reason for reporting. You can mention that the account is using your photo or personal information without your consent.
5. Submit the report.

Once we receive your report, our team will review the information provided and take the necessary measures to address the situation. We take such reports seriously and will work to ensure that your rights and privacy are protected.

Thank you for helping us maintain a safe and respectful community on Mahbubi. If you have any additional concerns or questions, please feel free to contact us.

If you come across an account on Mahbubi that belongs to a minor (under 18 years old), it's important to report the case to us. Here's how you can do it:

1. Go to the profile of the account that belongs to the minor.
2. Click on the settings button or options menu, typically represented by three dots or lines.
3. Look for the option to report the profile or user.
4. Provide a detailed description of the situation and the reason for reporting. You can mention that the account belongs to a minor who is underage.
5. Submit the report.

Once we receive your report, our team will review the information provided and take the necessary measures to address the situation. Protecting the safety and well-being of minors is of utmost importance to us, and we will take appropriate actions based on the circumstances.

Thank you for helping us maintain a safe and responsible community on Mahbubi. If you have any additional concerns or questions, please feel free to contact us.

If someone on Mahbubi is requesting money from you, it's important to report the case to us immediately. Here's how you can do it:

1. Go to the profile of the person who is requesting money from you.
2. Click on the settings button or options menu, typically represented by three dots or lines.
3. Look for the option to report the profile or user.
4. Provide a detailed description of the situation and the reason for reporting, mentioning that the person is requesting money from you.
5. Submit the report.

Once we receive your report, our team will review the information provided and take the necessary measures to address the situation. Protecting our members from scams and fraudulent activities is a top priority for us, and we will take appropriate actions based on the circumstances.

Thank you for being vigilant and helping us maintain a safe and trustworthy community on Mahbubi. If you have any additional concerns or questions, please feel free to contact us.